We know that you care how your personal information is used and we appreciate that you trust us to do that carefully and sensibly.
When we say "you" or "your", we mean teachers and students who use the App, and also the parents and guardians of students who use the App.
When we say "we", or "LLV INTERNATIONAL", we mean TEFL Express Company Limited and other companies in our group.
This App is hosted on servers located in the United States of America and it is available on Google Play and Apple Store through Internet.
WHAT INFORMATION DO WE COLLECT?
We collect anonymous information and Personal Information. Personal Information that we collect may include information of your (or your child's) name, username, password and, where provided, email address, phone numbers, addresses, date of birth, job, course information, personal interests, credit card or billing information, shopping selections and data about the times you download and/or install the App and how each child progresses through the App.
We do not ask children to disclose any more information than is reasonably necessary to enable them to participate in the App.
Upon request, we will provide a parent or guardian with a description of the information that may have been provided about them and their child during the registration process for this App.
We will not knowingly keep any personally identifiable information that is inadvertently included in a child's help enquiry or other one-time request if that child is under the age of 13.
HOW DO WE COLLECT YOUR PERSONAL INFORMATION?
We collect your information in two ways:
1. Personal Information you disclose (or your child discloses) when you (or your child) register.
2. Website use information collected by us as you (or your child) interact with our App.
The information collected is stored on your device and may be stored on our servers for an indefinite period even if you choose to be inactive.
WHAT DO WE DO WITH THE INFORMATION?
We hold this information so that we may remind you (or your children) of your (or their) unique username and password if these are forgotten. Parents, please note that if your child's teacher gives your child a class ID to use when your child registers, then the teacher will be able to monitor your child's progress on the App and will have access to your child's username and password.
We may use your Personal Information to improve the App, for market research purposes and for statistical purposes. However we will never sell your Personal Information.
We may disclose and share Personal Information with the following third parties. This will include the transfer of your Personal Information to other countries around the world, including countries which do not have data protection laws which have the same safeguards as are available in the world. We may disclose Personal Information:
1. to our group companies or any entity which acquires any part of our business;
2. to our service providers (including, for example, credit reference agencies and payment processors, distributors/agents of our products, suppliers who develop or host our App.
3. if we are required to do so by law;
4. anyone else with your consent.
We reserve the right to end/remove the App or any features of it or change any features on the App at any time.
Causeway Bay Commercial Building
1 Sugar Street,
Or email us at firstname.lastname@example.org
Our "group companies" mean companies which are under common control with Language Link International, including but not limited to TEFL Express and IELTS.Express.